Return Policy

Return Policy

Thank you for shopping with Elite Gadgets! We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, we’re here to help. Please review our return policy below.

1. Eligibility for Returns

  • Products must be returned within 30 days of the delivery date.

  • Items must be unused, in their original condition, and in the original packaging.

  • Proof of purchase (order number or receipt) is required for all returns.

2. Non-Returnable Items

For health and safety reasons, the following items cannot be returned:

  • [List non-returnable items, e.g., perishable goods, personalized/customized products, intimate items, etc.]

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer support team at [email address] or [phone number] to request a return authorization.

  2. Pack the item securely in its original packaging, including all accessories and documentation.

  3. Include the return authorization form (provided by our team) inside the package.

  4. Ship the item to the address provided by our team.

4. Return Shipping Costs

  • If the return is due to a mistake on our part (e.g., wrong item shipped or defective product), we will cover the return shipping costs.

  • If the return is for any other reason, the customer is responsible for return shipping costs.

5. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 7–10 business days and credited to your original payment method.

  • Shipping costs are non-refundable unless the return is due to an error on our part.

6. Exchanges

  • If you need to exchange an item for a different size, color, or product, please contact our customer support team.

  • Exchanges are subject to product availability.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email address] or [phone number]. We will arrange for a replacement or refund at no additional cost to you.

8. Questions?

If you have any questions about our return policy, please contact us at:

  • Email: [Your Email Address]

  • Phone: [Your Phone Number]

  • Address: [Your Business Address]